Privacy Policy

Introduction

This privacy policy explains how we collect, use, store, and protect your personal information in accordance with the New Zealand Privacy Act 2020. We are committed to protecting your privacy and ensuring we uphold your rights under New Zealand privacy law.

1. Collection of Personal Information

1.1 What We Collect

We collect the following types of personal information:

• Name and contact details
• Account login credentials
• Device information and IP addresses
• Usage data and analytics

1.2 How We Collect Information

We collect personal information:

• Directly from you when you provide it to us
• Automatically through your use of our application
• From third parties (where applicable, and with your consent)

1.3 Purpose of Collection

We collect your personal information for the following purposes:

• To provide and maintain our services
• To verify your identity
• To communicate with you
• To improve our services

We will only collect personal information that is necessary for these purposes.

2. Storage and Security

We take reasonable steps to ensure your personal information is:

• Protected against loss, unauthorized access, use, modification, or disclosure
• Stored securely using industry-standard encryption and security measures
• Only accessible to authorized personnel who need it to perform their duties

3. Use and Disclosure

3.1 How We Use Your Information

We will only use your personal information for:

• The purposes for which it was collected
• Purposes that are directly related to the original purpose
• Purposes you have authorized
• Purposes required or permitted by law

3.2 Disclosure to Third Parties

We may share your personal information with:

• Service providers who assist in operating our application
• Law enforcement or government agencies when required by law
• Other parties with your express consent

3.3 Overseas Disclosure

If we need to disclose your information to overseas recipients, we will:

• Ensure they are subject to privacy laws providing comparable safeguards to the NZ Privacy Act
• Take reasonable steps to ensure they will protect your privacy
• Obtain your consent where required

4. Your Rights Under the Privacy Act 2020

You have the right to:

• Access your personal information
• Request correction of your personal information
• Know why your information is being collected
• Know who will receive your information
• Request deletion of your information (where appropriate)
• Make a complaint if you believe your privacy has been breached

5. Data Breaches

In accordance with the Privacy Act 2020, if we experience a notifiable privacy breach that has caused or is likely to cause serious harm, we will:

• Notify the Privacy Commissioner
• Notify affected individuals
• Take steps to prevent or mitigate potential harm

6. Cookies and Tracking

We use cookies and similar technologies to:

• Improve user experience
• Analyze usage patterns
• Remember your preferences

You can control cookie settings through your browser preferences.

7. Children's Privacy

We do not knowingly collect personal information from children under 13 years of age. If you are under 13, please do not provide any personal information to us.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by:

• Posting the new policy on our website
• Sending you an email notification
• Displaying a notice in our application

9. Cross-Border Data Flows

If your personal information is transferred outside New Zealand, we ensure that:

• The recipient is subject to privacy laws providing comparable safeguards
• We have contracts in place requiring appropriate data protection
• You have consented to the transfer

10. Retention and Disposal

We will:

• Keep your personal information only as long as necessary
• Securely dispose of information when no longer needed
• Comply with any statutory retention requirements